RSA SecurID Pool setting in RSA Authentication Agent 5.3 for Web overrides cookie session
Originally Published: 2004-07-30
Article Number
Applies To
Microsoft Windows Server 2003
Issue
The cookie idle timeout ("Cookies Expire If Not Used Within the Specified Time") setting is set to 60 minutes
The "Cookie Always Expire After the Specified Time" setting is set to 80 minutes
Cookie still expires after 20 minutes
Cause
For Microsoft Internet Information Services (IIS) 6.0, there is a setting in the "RSA SecurID Pool" area (Performance tab --> Idle Timeout --> "Shut down worker processes after being idle for:" (time in minutes) that is set to 20 minutes by default
Resolution
To correct this issue, perform the following steps:
1. Go to Application Pools --> RSA SecurID Pool --> Properties --> Performance tab
1. Go to Application Pools --> RSA SecurID Pool --> Properties --> Performance tab
2. Under Idle Timeout, set the value "Shut down worker processes after being idle for:" to the desired value
Related Articles
SecurID IIS Agent cookies rsa-csrf and rsa-local are not marked as Secure Number of Views Validation URI JSP files do not work when uploaded to the secured JSP Pages section in RSA Identity Governance & Lifecycle Number of Views Provisioning/Termination Rule does not create change requests to revoke entitlements if the rule also disables and/or dele… Number of Views RSA Governance & Lifecycle 8.0 Patch 08 Release Notes Number of Views How to upload files onto the RSA SFTP server Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
