SecurID: Locked out of Agent host; cannot authenticate to RSA Authentication Agent for Microsoft Windows.
Originally Published: 2005-02-07
Last Modified: 2026-01-14
Article Number
Applies To
RSA Authentication Agent 6.0 for Microsoft Windows
RSA ACE/Agent 5.6 for Windows
RSA ACE/Agent 5.6 for Windows installed on ACE/Server
RSA ACE/Agent 5.0, 5.5, 5.6
Issue
Locked out of Agent host with error "cannot authenticate to RSA Authentication Agent 6.0 for Microsoft Windows".
Resolution
1- Connect to the \\C$ share on the workstation.
2- Rename acegina.dll to acegina.dll.old.
3- Copy msgina.dll acegina.dll
4- Restart login Ctrl+Alt+Del, Authenticate with Local or cashed Microsoft credentials.
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