How to minimize problems using MSIE when installing Sentry CA more than once?
Originally Published: 2001-07-09
Article Number
Applies To
Keon Certificate Authority
Microsoft Internet Explorer
Microsoft Windows NT 4.0
TechNote 0127
Issue
Cause
Resolution
HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates\My\Certificates
Note: You must print the subtree in order to determine which certs to delete.
Note: Microsoft has this to say with respect to editing the Registry on any PC:
"Warning: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" online Help topics in Regedt32.exe. Note that you should back up the registry before you edit it."
Using Cert Manager to delete keys/certs from MSIE/Outlook:
It is easier to use MS Cert Manager to delete certificates from IE's certificate database. This tool (certmgr.exe) is obtainable from Microsoft's website, unfortunately packaged inside the Java Development Kit: http://www.microsoft.com/java/download/dl_sdk40.htm
Additional documentation on Certmgr can be found at: http://support.microsoft.com/support/kb/articles/q167/8/37.asp?FR=0
(This is an article about the Internet Client SDK but documents Certmgr adequately.)
Related Articles
To minimize remote NT Services Administration failure when starting Sentry CA/RA. 3Number of Views How to upgrade to Sentry CA 3.6 from a previous version of Sentry CA. 3Number of Views The License/serial number being installed does not match the license/serial number stored on the server when installing an… 2.75KNumber of Views Important information on upgrading to Sentry CA 3.7 from a previous version. 2Number of Views To allow automatic vetting of Sentry CA 3R1-3R4 certificate requests. 2Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?