Can /KMS/provider be accessed through a browser or other HTTP clients for checking system health
Originally Published: 2007-10-09
Article Number
Applies To
Microsoft Windows 2003 Server SP1
Issue
Accessing /KMS/provider through a browser or other HTTP clients (non-RKM Client) produces the following page (regardless of the HTTP or HTTPS protocol used, and whether accessed through a web server proxy or directly on the application server):
KMS Provider
To Protect and Serve
Error "Client failed to provide certificate" shows up in RSA Key Manager server logs:
ERROR TP-Processor3 com.rsa.kms.transport.servlet.ProviderServlet - Client failed to provide certificate
com.rsa.kms.key.support.KeyProviderException: Client failed to provide certificate
at com.rsa.kms.key.provider.DefaultKeyProviderManager.e(DashoA10*..:184)
at com.rsa.kms.key.provider.DefaultKeyProviderManager.a(DashoA10*..:103)
at com.rsa.kms.key.provider.DefaultKeyProviderManager.init(DashoA10*..:82)
at com.rsa.kms.transport.servlet.ProviderServlet.performGet(DashoA10*..:66)
...
User needs to monitor that KMS is still responding, thus will use /KMS/provider in a load balancer configuration
Cause
Resolution
/KMS/diagnostics.jsp is also available in RKM Server 2.7.1.1. Please contact RSA Customer Support and request RKM Server 2.7.1.1 or a later fix if your RKM Server is at version 2.7SP1.
Notes
KMSRV-248
Related Articles
How to set health check servlet on 44Number of Views SA 10.4.x : Health & Wellness falsely reporting errors on disks 5Number of Views URL for RCM health check when configuring load balancers 49Number of Views RSA Governance & Lifecycle 8.0.0 AFX Retry Configuration Guide 20Number of Views Health and wellness is displaying an active error of sd card failure 5Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?