Red Hat Linux AS/ES 4.0
Sun Solaris 10
Error in the RSAAuthenticationManager/install/logs/config/config_trace.log file:
09 May 16:34:50.145 ERROR - Main Thread - config.ConfigUtil - Failed configuration command execution
com.rsa.installfwrk.config.exception.ConfigurationException: Failed configuration command execution
at com.rsa.installfwrk.config.ConfigEngine.execute(ConfigEngine.java:223)
at com.rsa.installfwrk.config.ConfigUtil.runConfig(ConfigUtil.java:53)
at com.rsa.installfwrk.config.ConfigUtil.main(ConfigUtil.java:35)
Caused by: com.rsa.installfwrk.common.command.exception.CommandException: Failed to create database listener
at com.rsa.installfwrk.config.command.CreateDBListenerCmd.execute(CreateDBListenerCmd.java:47)
at com.rsa.installfwrk.config.ConfigEngine.execute(ConfigEngine.java:185)
... 2 more
Caused by: com.rsa.installfwrk.config.exception.ConfigurationException: Failed to create listener
at com.rsa.installfwrk.config.utils.OracleDbUtility.CreateListener(OracleDbUtility.java:282)
at com.rsa.installfwrk.config.utils.OracleDbUtility.CreateListener(OracleDbUtility.java:256)
at com.rsa.installfwrk.config.command.CreateDBListenerCmd.execute(CreateDBListenerCmd.java:44)
... 3 more
Error in the RSAAuthentication Manager/install/logs/config/config.out file:
UnsatisfiedLinkError exception loading native library: njni10
java.lang.UnsatisfiedLinkError: jniGetOracleHome
at oracle.net.common.NetGetEnv.jniGetOracleHome(Native Method)
at oracle.net.common.NetGetEnv.getOracleHome(Unknown Source)
at oracle.net.ca.NetCA.main(Unknown Source)
Oracle Net Services configuration failed. The exit code is -1
Compatibility Arch Development Support
Compatibility Arch Support
For Linux or Solaris: The system may have HP OpenView installed.
If HP OpenView is installed and /usr/lib/libdce.so exists, or is in the PATH rename it, then do a fresh install of AM. (AM-16110)
Related Articles
SAP IDC and EDC collectors fail with "Error getting the version of the native layer: java.lang.UnsatisfiedLinkError: no sa… 94Number of Views RSA Identity Governance and Lifecycle RESTful web service response: java.lang.IllegalStateException 285Number of Views Alias host name redirect to consoles is not working after upgrade to RSA Authentication Manager 8.3 patch 1 478Number of Views Unable to login to Self-Service Console after moving web tier to Internet in RSA Authentication Manager 8.4 patch 6 696Number of Views 'com.aveksa.server.db.PersistenceException:n/a' errors when importing business source metadata into RSA Identity Governanc… 241Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process