Admin user redirected to KMS login screen after successful Access Manager authentication
Originally Published: 2008-08-07
Article Number
Applies To
RSA Access Manager
Issue
User is being redirected to KMS login screen (login.jsp) after successful Access Manager (ClearTrust) authentication
RSA Access Manager Agent's webagent.conf contains:
cleartrust.agent.exported_headers=ct-remote-user=ct_remote_user
Customer is using Access Manager for their own in-house application
User authenticates successfully to the ClearTrust login page
Resolution
Make sure that the parameter cleartrust.agent.exported_headers is either empty (default values will then be used) or if ct-remote-user is modified, make sure that it is sent as-is anyway.
A valid value could be something like:
cleartrust.agent.exported_headers=ct-remote-user=ct_remote_user+ct-remote-user
Notes
This solution is in error do not use!!!!!!!!!!!!!!!!!!!!!!!!
Related Articles
Information required for Proxy Debugging 18Number of Views Cloud Access Service - Identity Providers 31Number of Views AFX Server on Windows fails to stop/start with a message 'This script requires elevated rights' in RSA Governance & Lifecycle 51Number of Views Archive Logs Using Archive Now 48Number of Views Available Now: My Page SSO Enhancements 50Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA announces the availability of the RSA SecurID Hardware Appliance 230 based on the Dell PowerEdge R240 Server How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle RSA Authentication Manager Upgrade Process Microsoft SQL Server Collectors can no longer connect to the SQL Server database after upgrade to Microsoft SQL Server 201…
Don't see what you're looking for?