Visual C++ runtime error intermittenly appears on the OS
2 years ago
Originally Published: 2009-08-26
Article Number
000060691
Applies To
enVision 3.7.x
Issue
Resolve error appears on the OS
Intermittently you can see that on the enVision OS, there is a pop up error mentioning "visual c++ error causing the process to end in an unexpected way". You go to the Dr. Watson log and have found that on a regular basis, there is a application exception on the winprocess.exe
Cause
This is a known issue, bug number 118329.
Resolution
Please contact RSA support for the EBF 118329. This patch requires enVision 3.7 SP1 to be patched on the system first. Please also contact RSA support to obtain this as well if you have not done so