Replica will not Authenticate Multiple Authentications

3 years ago

Originally Published: 2001-08-22

Article Number

000056346

Applies To

RSA ACE/Server 5.0 (no longer supported as of 8-15-2004)
Replica

Issue

Replica will not Authenticate, Multiple Authentications
Error: "Access Denied"
multiple authentications fail with: ACCESS Denied
Activity log:
08/10/2001 14:02:45U farquhva/cbsace01.cbs.fiserv.net          000037794746/Vince F
08/10/2001 10:02:45L Passcode accepted                         cbsace02.cbs.fiserv.
08/10/2001 14:02:47U farquhva/cbsace01.cbs.fiserv.net          000037794746/
08/10/2001 10:02:47L ACCESS DENIED, multiple auths             cbsace02.cbs.fiserv.

Cause

This is caused by the incorrectly set sdconf.rec file running on the replica server.

Resolution

Edit the sdconf.rec file using Start>Programs>RSA ACE Server>Configuration Management
- Click on Edit >> and click OK to Reminder msg.
- Check RSA ACE/Server Identification >> Make sure This server has the correct Fully Qualified Domain Name (FQDN) this should not by just the short name. Use Shift+Tab from the highlighted This Server IP Address field and when the Cursor moves up to the This Server field the name should resolve to the FQDM.
         - If this fails you will need to check your networking properties (DNS, Wins & Hosts file)
         - In the hosts file (winnt\system32\drivers\etc\hosts) the entry should be as follows for all replicas on every replica:
     IP Addr. (Tab)     FQDN               (Tab) Host Name
10.10.10.192     acesrvr.mydomain.com     aceserver

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