Remote Collector is not forwarding logs
Debugging must be performed on the D-Srv.
Login to the D-Srv
Click Start > Programs > Administrative Tools > WinSSHD Control Panel
Click Setting > Edit/view setting
Expand Server, click Logging, check Log to textual log file box. Select logging level to ?Errors, Warnings, Info, Trace, Dump?
Click OK. Click Close.
Restart winsshd service.
A new folder called Logs will be created under e:\nic\version\node\winsshd.
Login to the RC and stop the Scheduler then check and kill any forwarder processes within task manager.
Then still on the RC, open cmd prompt and run pi_ls_forwarder -v from the envision \bin directory, let it run for a few minutes, stop it.
Then start the Scheduler service back up.
The log file will reside under e:\nic\version\node\winsshd\Logs folder.
Related Articles
RSA Governance & Lifecycle - Full Backup Script for Hardware Appliances or Software-Bundles with RSA-provided Database Number of Views RADIUS cannot be managed after rebooting RSA AM server running 7.1 SP4 full kit. Number of Views Full interworking of a Cisco PIX firewall with KCA Number of Views Full Refresh Deactivates Manual User Account Mappings in RSA Identity Governance & Lifecycle Number of Views Membership Rule Or Entitlement Rule under Roles show the Display Description and full code condition for Role Set in RSA G… Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to Download OTP Token Seed Files from myRSA RSA Authentication Manager 8.9 Release Notes (January 2026)
