What is the Return Merchandise Authorization (RMA) process for SID800 tokens?
Originally Published: 2009-12-29
Last Modified: 2023-10-06
Article Number
Applies To
Issue
SID800 token not detected, while other SID800 tokens detected on the same machine
Resolution
Follow the RMA process at https://selfservice.rsasecurity.com/TWR/ (note that older browsers such as Microsoft Internet Explorer 6.0 should not be used)
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