What is the Return Merchandise Authorization (RMA) process for SID800 tokens?
Originally Published: 2009-12-29
Article Number
Applies To
Issue
SID800 token not detected, while other SID800 tokens detected on the same machine
Resolution
Follow the RMA process at https://selfservice.rsasecurity.com/TWR/ (note that older browsers such as Microsoft Internet Explorer 6.0 should not be used)
Related Articles
Intermittent blinking of the RSA SecurID SID 800 token Number of Views What are the steps to use a SID800 token with SecurID ready applications? Number of Views How to determine which firmware version is on an RSA SecurID SID800 authenticator Number of Views Storing a certificate for smart card logon on an RSA SecurID SID800 token using RSA Authentication Client 3.6 Number of Views What card format are SID800s in from factory? Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service LDAP password authentication failed - Logon failure: unknown username or invalid password when attempting RADIUS authentic…
Don't see what you're looking for?
