problem with a JavaScript error 'thisDomain is null'

3 years ago

Originally Published: 2011-04-27

Article Number

000049975

Applies To

RSA Registration Manager 6.8
RSA Registration Manager (RRM)
Microsoft Windows Server 2003 SP2

Issue

problem with a JavaScript error "thisDomain is null"

Problem with a JavaScript error "thisDomain is null" when click on RM logo on GUI (otherwise admin gui working fine)

Cause

Issue is due to the target CA's default jurisdiction object is not in RM db

Resolution

Workaround is to point RM to the target CA's default jurisdiction

Notes

Identity the missing jurisdiction by doing the steps provided in REGMGR-294

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