With RRM administration console not seeing the approve button on the screen.
Originally Published: 2012-04-24
Last Modified: 2023-10-06
Article Number
Applies To
RSA Certificate Manager 6.8 Build 520
Red Hat Enterprise Linux Server release 5.2
Microsoft Internet Explorer 8.0
Microsoft Internet Explorer 9.0
Microsoft Internet Explorer (IE)
Issue
When going into the Registration Manager, I select an active certificate request. When the pop screen appears, I fill in the required fields, I am not seeing the approve button in the screen. This is with IE9, using Chrome, I see a Close button, but that is it.
Resolution
RCM 6.8 only support ups to IE 8 for Administration.
RCM/RRM 6.9 release, supports IE 9
Your options are:
- Downgrade your browser from IE 9 to IE 8
- use a system with IE 8
- install Firefox 3.6.13
You could also upgrade to RCM/RRM 6.9
Notes
Related Articles
enVision: Reports are not seeing current dates Number of Views Intermittently SQL select node queries are seen in runtime in RSA Identity Governance & Lifecycle Number of Views RSA employee sees a Single Sign-On (SSO) error after logging in to the RSA Community website Number of Views Performance issues seen when processing Role modifications in RSA Identity Governance & Lifecycle Number of Views "Request could not be handled" error seen when clicking on submitted form tab for request raised via Webservices in RSA Id… Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Reporting on RSA Authentication Manager 8.x users with On-Demand Token, a fixed passcode or a hardware/software token assi… How to Download OTP Token Seed Files from myRSA Anomalix idGenius - SAML Relying Party Configuration - RSA Ready Implementation Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
