'File not found on server' when checking the statistics in RSA RADIUS 6.1
Originally Published: 2013-01-21
Article Number
Applies To
Windows 2003
Linux/Solaris
Appliance 2.0
Issue
When click the statistics panel in RSA RADIUS 6.1 management GUI, an error message prompted, 'File not found on server'.
No error messages in RADIUS log file even with debug enabled.
Authentication of RSA RADIUS is still working.
Cause
Resolution
If the name in replication panel is myprimary.domain.com and the then init_id in sbr_id.xml is Myprimary.domain.com, the statistics won't work.
Check the sbr_id.xml and make sure the case of letter are the same.
Notes
Restart RSA RADIUS service after you've modified the sbr_id.xml.
Replication of RADIUS may also be affected.
Related Articles
Troubleshooting Web Services in RSA Identity Governance & Lifecycle 37Number of Views User-type user attributes show internal ID values instead of UserID values in RSA Identity Governance & Lifecycle 68Number of Views User Provisioning Using SCIM API 221Number of Views Remove an Identity Source 90Number of Views Unlink the identity source if it is linked to the system error when deleting an unlinked external identity source in RSA A… 565Number of Views
Trending Articles
How to Download OTP Token Seed Files from myRSA RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?