'File not found on server' when checking the statistics in RSA RADIUS 6.1
Originally Published: 2013-01-21
Last Modified: 2023-10-06
Article Number
Applies To
Windows 2003
Linux/Solaris
Appliance 2.0
Issue
When click the statistics panel in RSA RADIUS 6.1 management GUI, an error message prompted, 'File not found on server'.
No error messages in RADIUS log file even with debug enabled.
Authentication of RSA RADIUS is still working.
Cause
Resolution
If the name in replication panel is myprimary.domain.com and the then init_id in sbr_id.xml is Myprimary.domain.com, the statistics won't work.
Check the sbr_id.xml and make sure the case of letter are the same.
Notes
Restart RSA RADIUS service after you've modified the sbr_id.xml.
Replication of RADIUS may also be affected.
Related Articles
RSA Identity Governance & Lifecycle log message "Could not find new XAResource" in server.log file 594Number of Views Checking the data dependencies of a security domain in RSA Authentication Manager 8.x 355Number of Views RSA Authentication Manager 8.8 upgrade fails with ERROR: auth_manager.rest_service.old_access_key is not found 2.39KNumber of Views RSA Authentication Manager 8.x ntpq -p Command Fails with "Request Timed Out" When Checking NTP status 1.66KNumber of Views RSA Authentication Manager Upgrade to V8.6 Fails with Error: "Warning: Could not find file /opt/rsa/am/radius/system/lib/r… 319Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA Governance & Lifecycle Generic Database Collector Guide RSA Authentication Manager 8.7 SP2 Administrator's Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager 8.9 Setup and Configuration Guide
Don't see what you're looking for?