'File not found on server' when checking the statistics in RSA RADIUS 6.1
Originally Published: 2013-01-21
Article Number
Applies To
Windows 2003
Linux/Solaris
Appliance 2.0
Issue
When click the statistics panel in RSA RADIUS 6.1 management GUI, an error message prompted, 'File not found on server'.
No error messages in RADIUS log file even with debug enabled.
Authentication of RSA RADIUS is still working.
Cause
Resolution
If the name in replication panel is myprimary.domain.com and the then init_id in sbr_id.xml is Myprimary.domain.com, the statistics won't work.
Check the sbr_id.xml and make sure the case of letter are the same.
Notes
Restart RSA RADIUS service after you've modified the sbr_id.xml.
Replication of RADIUS may also be affected.
Related Articles
Troubleshooting Web Services in RSA Identity Governance & Lifecycle Number of Views User-type user attributes show internal ID values instead of UserID values in RSA Identity Governance & Lifecycle Number of Views Does the RSA Authenticator App for iOS and Android Work in China? Number of Views How do RSA employees obtain access to the RSA Community? Number of Views User Provisioning Using SCIM API Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
