"java.lang.RuntimeException: java.lang.OutOfMemoryError: Java heap space" errors occur frequently in versions 6.x of RSA Identity Governance & Lifecycle
Originally Published: 2020-04-18
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 6.x
Platform/Application Server: JBoss
Issue
java.lang.RuntimeException: java.lang.OutOfMemoryError: Java heap space
Cause
This is a known issue reported in engineering ticket ACM-53163.
Resolution
Workaround
- Login to the server as the oracle user
- Backup and edit the ejb3-interceptors-aop.xml file:
cd home/oracle/jboss-4.2.2.GA/server/default/deploy/ejb3-interceptors-aop.xml cp ejb3-interceptors-aop.xml ejb3-interceptors-aop.xml.backup_<date> vi ejb3-interceptors-aop.xml
- Modify this section:
FROM:
<domain name="Stateless Bean"> ... <annotation expr="!class(@org.jboss.annotation.ejb.PoolClass)"> @org.jboss.annotation.ejb.PoolClass (value=org.jboss.ejb3.ThreadlocalPool.class, maxSize=30, timeout=10000) </annotation> </domain>
TO: (Note the change is highlighted in bold)
<domain name="Stateless Bean"> ... <annotation expr="!class(@org.jboss.annotation.ejb.PoolClass)"> @org.jboss.annotation.ejb.PoolClass (value=org.jboss.ejb3.StrictMaxPool.class, maxSize=30, timeout=10000) </annotation> </domain>
Note there are several references to org.jboss.ejb3.ThreadlocalPool.class in the file. The change is only required to the Stateless Bean section.
- Restart RSA Identity Governance & Lifecycle:
acm restart
Related Articles
Timeout when editing a collector in RSA Governance & Lifecycle Number of Views RSA Replication Service fails to start on RSA Authentication Manager 8.x primary Number of Views How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle Number of Views RSA Authentication Manager Prime services fail to start after Java update on a Windows server: Error Failed creating java Number of Views How to re-use unassigned tokens via the 'Replace Tokens...' function on Authentication Manager 6.x Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Reporting on RSA Authentication Manager 8.x users with On-Demand Token, a fixed passcode or a hardware/software token assi… How to Download OTP Token Seed Files from myRSA Anomalix idGenius - SAML Relying Party Configuration - RSA Ready Implementation Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
