"java.lang.RuntimeException: java.lang.OutOfMemoryError: Java heap space" errors occur frequently in versions 6.x of RSA Identity Governance & Lifecycle
Originally Published: 2020-04-18
Article Number
Applies To
RSA Version/Condition: 6.x
Platform/Application Server: JBoss
Issue
java.lang.RuntimeException: java.lang.OutOfMemoryError: Java heap space
Cause
This is a known issue reported in engineering ticket ACM-53163.
Resolution
Workaround
- Login to the server as the oracle user
- Backup and edit the ejb3-interceptors-aop.xml file:
cd home/oracle/jboss-4.2.2.GA/server/default/deploy/ejb3-interceptors-aop.xml cp ejb3-interceptors-aop.xml ejb3-interceptors-aop.xml.backup_<date> vi ejb3-interceptors-aop.xml
- Modify this section:
FROM:
<domain name="Stateless Bean"> ... <annotation expr="!class(@org.jboss.annotation.ejb.PoolClass)"> @org.jboss.annotation.ejb.PoolClass (value=org.jboss.ejb3.ThreadlocalPool.class, maxSize=30, timeout=10000) </annotation> </domain>
TO: (Note the change is highlighted in bold)
<domain name="Stateless Bean"> ... <annotation expr="!class(@org.jboss.annotation.ejb.PoolClass)"> @org.jboss.annotation.ejb.PoolClass (value=org.jboss.ejb3.StrictMaxPool.class, maxSize=30, timeout=10000) </annotation> </domain>
Note there are several references to org.jboss.ejb3.ThreadlocalPool.class in the file. The change is only required to the Stateless Bean section.
- Restart RSA Identity Governance & Lifecycle:
acm restart
Related Articles
"Unknown action field" failure while running AMBA Actions Number of Views Rules are not triggered after unification run in RSA Identity Governance & Lifecycle Number of Views How users are selected for reviews that are triggered by rules in RSA Identity Governance & Lifecycle Number of Views How user selection and custom account attribute filters work in User Access Reviews in RSA Identity Governance and Lifecycle Number of Views Accessing the raw data tabs for collector runs is very slow in RSA Identity Governance & Lifecycle Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA-2026-07: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
