'javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path' error when testing a RESTful Web Service AFX Connector in RSA Identity Governance & Lifecycle
Originally Published: 2020-04-10
Article Number
Applies To
RSA Version/Condition: 7.0.x, 7.1.x, 7.2.x
Issue
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path.
- Connector in a Running state:
- Output from a test of the connector:
- Accessing the same URL via a REST/SOAP tool has no issues:
Cause
Resolution
- Launch Firefox.
- Open the URL being accessed by the AFX RESTful web service connector.
- In the left-hand corner, click on the lock icon or the Info button to see the certificate issuer.
- Click the > at the right for more details.
- Click the More Information button.
- Click View Certificate.
- Scroll down until you see the Download option:
PEM (cert) PEM (chain)
- Click on PEM (cert) to download the certificate in PEM format.
- Import the certificate to the JVM cacert as the root user:
keytool -importcert -alias startssl -keystore $JAVA_HOME/jre/lib/security/cacerts -storepass changeit -file <path to the cert saved in step 7a>
- After importing the certificate, restart the AFX server as the afx user:
afx stop afx start
Related Articles
AFX Connector test capability fails with java.lang.NoClassDefFoundError in RSA Governance & Lifecycle 265Number of Views RSA Identity Governance & Lifecycle Access Fulfillment Express (AFX) failure java.lang.NoClassDefFoundError: sun/net/www/p… 83Number of Views Collector or AFX Connector or Collector or Connector TEST fails with "PKIX path building failed" in RSA Governance & Lifec… 381Number of Views MFA Agent Test Authentication fails with error ServerConnectionFailed 225Number of Views Integrating RSA Authentication Agent for Web with RSA Authentication Manager 8.2 SP1 Risk-Based Authentication 3Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?