The RSA Archer Customer Support team wants to assure your experience with RSA Archer GRC 6.1 is a success. To help achieve that goal, the Archer team has published an unprecedented amount of resources on RSA Link.
If there is one link to have bookmarked, we recommend Everything GRC 6.1. This page includes everything you need and perhaps a bit more.
In addition, the Customer Support team has some recommendations on specific resources we feel are essential in getting started with GRC 6.1:
- GRC 6.1 'What's New' Guide
- GRC 6.1 Platform Release Notes
- GRC 6.1 Qualified and Supported Environments
- GRC 6.1 Platform Installation and Upgrade Guide
- GRC 6.1 Upgrade Process
If you run into issues, please visit our Knowledge Base to aid in identifying a solution. You can also leverage the Archer Customer/Partner Community to discuss the issue with veteran Archer users. And finally, you can always How to contact RSA Support and open a ticket.
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