Adding a new Role in Archer SecOps module
Has anyone created a new role in Archer SecOps module? Currently there exists L1 and L2 Incident handlers. I want to Add L3 incident handler. I was able to succeed 90% (I would say). I have to change in roughly 16 to 17 places to where I am. One thing I was not able to figure it out is, when L3 analyst logs in as him self , tasks are not shown in the "Incident Response Tasks" tab. Has anyone has steps to create it? Appreciate your help.
- archer 6x
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- RSA Archer
- rsa archer security operations & breach management
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I have added additional roles to SecOps in past and haven't encountered any issues.
As G20maEqA3OMNHuhSz47DxXbaY2c08Lf6fLNAvjYHGYg= mentioned in the above response, this seems more like a potential record permission issue. Assuming that this role has at least Read access to this application, you may also want to verify any rules that might be added which restricts access to everyone "except" particular user groups, in case the section itself is not visible to L3 analysts.