Administration Navigation menu does not show content in my computer specifically.
Good day everybody:
I recently started to work on a project with RSA Archer eGRC for a certain enterprise. They set up everything and I just got my account to start working on the project. My account is supposed to have admin rights, nevertheless, when I go to "Navigation Menu -> Administration", the page shows nothing. "Preferences" option shows nothing too.
I checked and logged in from a co-worker's computer and the content shows normally, for administration and preferences. Thus, is my computer the one with the problem, but I can't really point out where exactly is the problem. My computer has Silverlight and .NET 4.6.1 installed, and we all are using Internet Explorer 11.
What I notice is that the silverlight object is being loaded to the webpage, but the silverlight object itself is not starting. When I access from another computer, and the silverlight object starts working, you can see a loading icon (a loading circle made of little green circles), but in my computer, this loading icon is not even shown, which makes me think there may be something wrong with the silverlight or .net framework config.
Thanks for your time.
P.D. Even if the silverlight plugin is not showing anything, i can still right click in the area and access to Microsoft Silverlight Configuration. I made sure that this config is the same as with my co-worker PC, nevertheless i noticed that he had 3 webpages listed in Application Storage, while my Application Storage list was empty (probably because my silverlight is not loading anything)
PC software used:
Microsoft Silverlight 5.1.50709.0
.NET Framework 4.6.1
Internet Explorer 11.0.9600.18449, update version 11.0.35 (KB3185319)
RSA Archer eGRC 5.4
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I have moved this thread to the https://community.rsa.com/community/products/archer-grc/archer-customer-partner-community?sr=search&searchId=f842c8a0-2a22-4328-8d18-0064757ba671&searchIndex=0 so that you can get an answer to your question.