Archer upgrade error
While upgrading Archer from 6.4.SP1 P3 to 6.4.SP1 P6 I have got the below error message.
Can you please help.
Please find the screenshot and FrameworkInstall error log
Operating System is Windows 2012 R2
Database: SQL 2012 standard 64 bit
- Archer Platform
- Community Thread
- Failed Installation
- Forum Thread
- installation & upgarde
- RSA Archer
- RSA Archer Platform
- RSA Archer Suite
I am not sure if this is a right solution. Can't we just drop the index and try the installation again? After your upgrade, you can rebuild your search index.
DROP INDEX index_name ON table_name
As David Petty suggested, please reach out to support to get more insights.
Thanks Arun for the suggestions.
Cause:- When there was a performance issue with 6.3. Support team suggested to add the table, which is solved in 6.4.
The problem solved by a SQL command,
drop index tblUserModuleAccess.IX_tblUserModuleAccess_module_id