Attachment field details displaying issue
We are using Archer 5.5 SP2 HF1 version. The attachment field is not displaying the Downloads and History details for users other than system administrators. The system admins are able to see the Downloads and History details but it is not displaying for other users.
Please find the below images..
For System Administrators,the attachment field is displaying like as below.(Displayed Downloads and History)
For Other Users (Not a System Administrators),the attachment field is displaying like as below.(Did Not Display Downloads and History)
Any pointers on this would be helpful a lot.
Thanks in Advance.
We are facing the same exact problem and I did not notice any change after adding Read access to the Page Hit page to the General User role.
Did you solve your problem or should be push this issue to RSA support ?
In case others were wondering about this behaviour, I contacted RSA Support and got an answer back from Engineering that this is the intended functionality. The Downloads and History fields require System Administrator access to review.
I was told that the Archer 6.1 help documentation was adjusted to explain this functionality.