We have calculation issue on 6.4 Sp1 P2, Count or sum of Cross reference not giving desired value for some random records, sometimes value are + or - of actual number.
Looks like this is product issue as support team were able to reproduce in their environment.
Can any one confirm if you have same issue, i suspect issue is also there in 6.5
Get count using report for the cross reference and match it with calculated field.
Note : issue is on only few random records
- calculation issue
- Community Thread
- Forum Thread
- product issue
- RSA Archer
- RSA Archer Suite
I believe you have asked it here: https://community.rsa.com/message/924611?commentID=924611&et=watches.email.thread#comment-924611
I personally did not see that, but I am running on 6.5 P1. Like I recommended, you need to check this out with support or PS.
advance support team suspect it is product issue and they were able to reproduce and i am waiting for their response for solution. Since issue is random and only on few records it is hardly noticeable.
Not yet i guess. As per AST they will try to reproduce in latest patch , if issue still exist in latest patch engineering team will be involved if not they will ask us to apply latest patch.
Update : issue is reproducible in latest 6.5 Patches. Now case is transferred to engineering team. sad that RSA Support took 3 Months to transfer case to engineering team