We have a user who created personal dashboards with quite a few iViews and he would like to have them converted to global dashboards (including the iViews). We have tried opening the links for his dashboards but no luck. Is that possible and if so, how? We are currently on 6.7 P5.
Update from Support:
That is functioning as designed. There is no way to promote a personal Dashboard to a Global one. System Admin has to create Globals.
Interesting. This is currently possible in 6.7 P3. Maybe something changed in P4 or P5 that no longer allows this feature?
I reviewed our environment settings again to confirm the configuration. It appears we are not actually using the "Personal Dashboards" option within our Workspaces:
As a test, I enabled the option and created a test Dashboard from a standard user account. When I email the 'Personal Dashboard' to then open with a sysadmin account, I now see the 'Create Dashboards' screen as you indicated:
It appears in my previous testing of Dashboards, these were actually 'private Global' Dashboards and not actual 'Personal Dashboards'. Always good to further evaluate and test your existing configuration over time.
Allowing the ability to promote a 'Personal Dashboard' to a 'Global Dashboard' might be a good consideration as a new Idea for the platform if one does not exist already.