Endusers seeing duplicate text
We have a text field populated through the data feed. Some of text values are seen twice for the end users but not for admin. Have any one of you experienced this.
Not quite what I have seen but similar.
One version was somehow some text had been wrapped in html with formatting to shift off layout. Another version formatting had set some text to transparent. In both cases could not see the text on screen in the field in edit or view mode but did show when exporting or looking in history log.
Well, that's weird. (Exactly what you wanted to hear, right?)
I cannot think of any reason why text would show up in a text box duplicated for some users and not duplicated for others that is anything to do with the platform (though perhaps someone else can!). Can you confirm that the record the user is seeing the text as duplicated is the exact record that you looked at as an admin and see that it's not duplicated?
What about in edit mode, can you see it then?
Are the browser versions the same?
Are the resolutions the same?
and if the above answers are no, yes, yes, can you show a screenshot both from the regular user view and the admin view?