IE Compatibility Fix
Hello All, We are having this display issue even though all of our users all use IE-11. Will this fix work when our users are using IE 11? Our web team tried applying this fix, however we are unable to write to the config file, so we are getting an error.
I couldn't comment on the place where the fix is displayed in RSA Link, so I am just putting the name of the fix and attaching a screenshot below.
000029716 - Internet Explorer compatibility fix for RSA Archer
Hi David, We are seeing the issue shown in the attachment; where the text is overlay with the dashboard and the actual name of the dashboard making it illegible.
I don’t know the exact error, because I don’t have access to the web server it was saying something about “ cannot write to Web.config file.”
Sounds like a permission problem with the web.confg file and the IIS manager.
You can try editing the web.config file directly. Make sure you make a backup of the file first.
First do a search for "X-UA-Compatible" (without quotes) and see if it exists. If it does comment it out like so
<!-- <add name="X-UA-Compatible" value="IE=10" /> -->
See if that corrects the issue.
If not found, locate httpProtocol node and within the customHeaders node add
<add name="X-UA-Compatible" value="IE=10" />