I have checked all permission and company files folder everything was perfect but still records in my instance display a cross mark for all images.
Thanks in advance.
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Thanks everyone for your suggestion and comments.
This issue was solved when i changed Anonymous authentication to "Application Pool Identity". Earlier Specific user (i.e. IUSER) was selected.
Although the issue is fixed but i didn't understand what was the real issue because we have selected IUSER in all other instance.
Can any one explain me how the access flows and what does it mean when we set Anonymous Authentication to "Application pool identity" ?
Sumit, if you right-click on the broken image and select Inspect Element you should see the path being used for the image. See if it's correct and that image is located in the fold specified by the URL.
1. Application Pool is running on some credential. Does that credential have access to company files?
2. If you right click on that cross, you will find the full url. Paste this url to browser, do you get the image?
I tried accessing the image by right clicking on image copying the link and pasting it to browser but it gave me error.
Also application pool is running by 'Administrator' account and that account has full control rights on company files.
Please correct if my understanding is not correct.
Check at the file level if the access is granted to the same user. You could also add Network Service and make sure the change propagates down to the files.
Check the following steps
- Right click on the image
- click on inspect element
- Find path where image comes from
- Check if same path is referenced as your file repository path
- If so , check all the images exist in the path
If this is not the case then access to this path by the service is the problem
I did that David still no luck.
Below is error i am getting when i try to access image from local host by clicking on image and pasting on browser.