Inconsistent AWF Errors
We have an open case with support and engineering but wanted to see if any other customers are facing inconsistencies with advanced workflow.
For instance, we have data feeds that create a record and put it into advanced workflow. Occasionally the data feed will throw a "Workflow job failed to start." We could run the data feed minutes later, process the same record and it would create the record, put it into workflow with no issues.
Another example, we have users getting the "Transition Node failed to transition workflow." error, they retry the same action seconds later. The record moves through workflow as expected.
Any comments or help is appreciated.
We have a similar issue where the workflow service is randomly failing to generate some records as part of Automated Campaigns. We were told that this is tied to a known issue "Archer-109795 - Intermittently unable to enroll records from any Module into advanced workflow" that is supposed to be fixed in the latest release 22.214.171.124. Can't confirm yet as we have yet to run the upgrade, but sounds like it could be your fix as well