Notification Not Triggering for 2 Changed to Condition in Rules
We have a Parent application (Ex : A )which contains a assessment (Ex : B) in it. Notification is Configured in A application with conditions as below in the rules
1st calculated field "Change to" Critical
2nd calculated field "Change to" Complete
Also the 1st and 2nd calculated fields will change based on values from B.
Description of the issue
We tried to change values in B, it is immediately reflecting in the A application even we didn't save it since it's inheriting. Even though the value is changed at the same time. Also we saved the Record in A application too, But the Notification is Not triggering out to the users.
Kindly provide us your Suggestion to resolve the issue.
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Reason : The change operator won't work on a calculated field being the calculation is done on the server side, use some manual interaction field to the direct record on criteria.
Suggestion : Why not set up notification directly to B, if its a cross ref questionnaire.