Print Function in GUI is causing WebServer Slowdowns specifically to IIS

[BillMetzger]

Are there any known documented issues with the Application/Web Servers when doing a direct print from the GUI? Spooling issues? 

[EricaChalfin]

Bill Metzger‌,

I've moved your question to the RSA Archer Customer/Partner Community" data-type="space space where it will be seen by the product's support engineers, other customers and partners.  Please bookmark this page and use it when you have product-specific questions.

Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question.  From there, scroll to RSA Archer Suite" data-type="space‌ and click Ask A Question.  That way your question will appear in the correct space.

Regards,

Erica

[Ilya_Khen · Accepted solution]

Something like in here? https://community.rsa.com/thread/203700 

[Jeff]

FYI...a defect has been logged as ARCHER-80160.  If anyone is impacted by this, please open an Archer Support Case requesting your company be added to the defect.  Thanks!