Quick Search iView
I have created a quick search iview and in that iview i have included two applications(both are enabled) and in that applications there are some record ids common so when i search for a record id that is common i am getting the records from the first application only.what is the reason for this ?
Many apologies for the delay in responding; your question was posted in the ECN Help space.
I am moving the question to RSA Archer space where you're much more likely to receive a response.
We encountered this issue as well and was told it was introduced in 5.5 SP1 release. Support has the following RT for it:
RT# 7434447 - Quick Search iView Only Returns Results From First Application Checked.
I haven't heard if this will be fixed in 5.5 SP2.