RSA Archer Slowness Saving the Records
We experiencing extreme slowness saving the files, it takes 20-30s to save it, this issue happens only in Production environment. When I am just trying to create a new record on a developer tool I see 401 error UNATHORIZED. I do not see any errors on application side indicating slowness, logs are not even generating when I am saving the file, the only thing that is updating is queuing service log
Thread Manager: Overall time: 0 hours, 0 minutes, 2.077 seconds
12/4/2019 9:31:02 AM - Thread Manager: Final time stamp
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12/4/2019 9:31:30 AM - Started Flushing index path: f:\archer_files\archer_search_index\50000\quicksearch\
12/4/2019 9:31:30 AM - Finished Flushing index path: f:\archer_files\archer_search_index\50000\quicksearch\
12/4/2019 9:36:00 AM - Started Optimizing f:\archer_files\archer_search_index\50000\quicksearch\
12/4/2019 9:36:05 AM - Finished Optimizing f:\archer_files\archer_search_index\50000\quicksearch\
I think that when we installed the new environment, we selected the old certificate during the installation instead a new one or the Archer auto-generated certificate.
David we have followed the same article a few days ago. We have recompiled every procedure which takes more than 1 seconds to execute and nothing changed. It is slow as it was before recompiling. Now we have to try to create separate volumes per database files ( Separate volumes to store SQL Server data, SQL Server Log, and TempDB). We store all these files on the same volume. Each archer server is working on SSD.