SOAP API Unable to login with specified credential
We are implementing HR data integration with Archer. HR team is calling Archer API in order to push data into Archer.
We are getting issue while creating session through CreateUserSessionFromInstance method from SAP HR server.
However, We have tested user credential by manual login and also we are able to generate session token through C# code on Archer server.
Any help on this would be appreciated.
Ashutosh, what the issue being reported from SAP HR? Any errors being thrown by the code? Do you see the login attempt from Archer via the Security Event logs in Access Control > Access Control Reports.
David, We are not getting any failed login attempts in Archer report. SAP HR is getting exception error "unable to login with specified credentials".
We had similar issue when ServiceNow admins were getting this error when using Archer API. It was due to connectivity issues from ServiceNow mid server to Archer. Check with SAP team if they are able to connect to Archer server.
Also, from Archer perspective, make sure the user account is not being used by other process and is not locked. May be try resetting password and try again.
Thanks for the information. User credentials are correct as we can create session token through power shell code on Archer server. We have asked SAP team to check connection to the Archer server from SAP server.