Subscription Notification - Reminder Notification
I had created a Subscription Reminder Notification with a daily set up of 2:AM EST (After Today - 0 Day), the notification triggers by this time everyday as per schedule. Problem here is, the notification triggers again on the same day 6:45 AM EST daily. Please provide your comments
This! I have different email addresses setup for my different environments to help differentiate, though then sometimes I end up renaming my prod ones QA and I get myself all twisted up trying to keep straight where I am.
If this is the case here, please vote up https://community.rsa.com/t5/archer-ideas/user-defined-environment-variables/idi-p/575203. I have several work arounds I use, but each can easily be overwritten by a package install and has to be manually updated.
If you disable current reminder and wait, will you get a notification at 6:45?
And then create a fully fresh one to prove the stability of the case, plus set as different time, like 8:01 AM.
Thanks for the response. Yes, I had disabled the existing notification and it is not triggering. Also, I had created new notification with the same configuration but the mail is not triggering.
What's the trigger? Can you screen shot it? Is it based on a calculation? Is your application or a calculation scheduled for 6:45am? (I myself had a calculation + notification mishap last week. 600+ emails in my inbox!)