Transfer of Mail Attachments (CSV) into Web server
we had the requirement to pull out the mail attachments (CSV) into Archer server whenever there is an attachment included in the mail.The attachment are the Raw report generated by It systems and send to the mailbox.The existing Mail monitor data feed does not support to transfer the attachment and is considered as a bug. Is there is a way to move the mail attachments (CSV) associated with email to server ? we need to run a DF based on the attachment from the server.
Try talking to those that manage your mail server/client and see if there's a way to automatically save attachments to a specific location when an email is received.
If you wish to suggest an enhancement to have the mail monitor support email attachments I suggest submitting an Idea. Please visit the https://community.rsa.com/community/products/archer-grc/ideas where you can submit an Idea, view all Ideas, and learn how Ideas work.
Using .Net, I have developed an application that reads our inbox for our own support. It can parse the email looking for specific information and then we use API functions to update records in Archer.
I don't see any reason why you couldn't build an application to do the same . There are APIs for attachments.
You can ask a PS for that, they've got something to do that.