Unexpected Error in Archer 6.2
I've recently migrated from Archer 5.5 to 6.2 and I'm currently testing the new version.
The first thing that I received after login in Archer was a pop-up with the following message:
- 5.x migration
- Community Thread
- Forum Thread
- RSA Archer
- RSA Archer Suite
- unexpected error
Thanks for your reply. I checked the Archer W3WP logs and no errors are thrown in that case. I have also checked the /ws and /api directories in IIS and both are configured properly.
Do you know any other possible reason?
Are you getting the error clicking on a bookmark/favorite? If so, that's the case and you'd have to delete it or modify it so that it just goes to the default URL https://server/subfolder if there is one/default.aspx
You can't change the URLs in 6.x.
Hi David - We are facing the same issue we are in 6.2 P4, can you please give us more information on the web.config file issue that you mentioned that could be causing this
I'm also getting this 'unexpected error' message a lot since upgrading. I've created a ticket with RSA, but was wondering in general, what is a good way to look through the error logs? Is there a way to take the error id we see on the screen and search the logs for that id? Thanks for any help.