Unexpected error while uploading a file
Does the error occur for just word documents or all file types? I suspect that there is a permission issue with the File Repository. If you are using a dedicated account for IIS's Application Pool Archer is using it needs to have full access to the File Repository directory you specified in the Archer Control Panel.
Thanks for your reply.
When I upload a word document of size around 6.3 MB or more, I am getting the following error message.
But when I upload the document which is less than 6 MB then it is uploading successfully.
We have configured attachment field to accept the max size of 100 MB.
Do a search for the log reference id in the Archer's W3WP log to see what the error is. I suspect that IIS is timing out uploading the file. Reach out to support and that should provide a way to increase the timeout.