Why do iView report dropdowns appear outside the iView?
We're having an issue with the dropdown menu for multiple reports in a single iView. If I scroll to an iView and click the dropdown to select another report, the menu ends up somewhere near the top of the page. So I have to scroll down, click the dropdown, and scroll up to find the menu and select the report I want to display. Is this a web service configuration or a browser compatibility issue?
We recently upgraded from 6.2 to 6.4 in hopes that the issue would be solved in an upgrade, but the issue wasn't resolved. I saw that 6.4 just came out, but my confidence that the issue will be fixed with that update is small. Has anyone else had this issue?
Thomas is this happening in all browsers; IE, Chrome, Firefox? If just IE, check that the site isn't listed in compatibility mode. That the option "Display intranet sites in Compatibility View" isn't checked in the Compatibility View Settings dialog box.
Is the browsers zoom level set at something other than 100% when this happens?
Lastly is this happening to all users or just a few?
Yes, all browsers. The box isn't checked.
If the iView is at the top of the page and I don't have to scroll to get to it, the problem doesn't occur. If I have to scroll at all, the problem occurs. This is true even when I zoom out to see more iViews in the browser window.
Yes, all users are experiencing this issue.