Workflow Builder Error
I am facing "The workflow builder encountered an unexpected error. Please contact your system administrator for more details" error whenever i am saving the Advanced workflow. Actually it first showing, the process is saved but later it shows the error message. I verified that RSA Workflow service is running and even i restarted it few times. Below are the debugger output. Please help me to resolve the issue.
We are using Archer 6.3 P2 version.
Thanks in advance for your responses.
- advanced workflow job troubleshooter
- Community Thread
- Forum Thread
- RSA Archer
- RSA Archer Suite
- Tips and Tricks
I noticed you are using HTTPS for your protocol. Is Advanced workflow configured to use HTTPS with this environment? have you gone through the following checklist to ensure that the service is communicating as it should?
Whenever I upgrade out multi-tier environment with AWF using HTTPS I do the following things:
1. Edit an application, go to the Advanced workflow designer. It should load without error
2. Go to the job troubleshooter, it should load without error.
3. Enroll a record in Workflow, you should see the green taskbar displaying that it is in workflow.
If all of these are successful, the next thing to look at is the workflow you are trying to design. What are you trying to change specifically within the workflow? Have you seen this error when adding workflow to an application which hasn't been enabled previously?
I am able to load Advanced Workflow Designer page and Job Troubleshooting page. Currently none of the applications are Advanced Workflow enabled. I am trying to create a very basic AW service as below. When i click Save Workflow, first its showing Process Saved and then Workflow Builder error. All the changes are saving except the Content Enrollment and after Application Save, the workflow goes to Inactive state automatically.
Thanks Jose, appreciated the update.
Issue - Post packaging applications with Advanced Workflow, rules under "Evaluate Content Node" gets wiped out and also displays Workflow Builder Error message.
I'll update in this thread for others.