Archer User groups Not sorting in Alphabetical order
Product Set: Archer Suite Product/Service Type: Archer (On-Premise)/ Archer (SaaS/Hosted) Version/Affected: 6.9, 6.9 P1, 6.9 SP2, 6.9 SP2 P1 Platform: Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2019 Component/s:Users/Group
It was identified that while adding users to the group, the users are not sorted in alphabetical order in the Selected session. This issue has been affected in versions 6.9, 6.9 P1, 6.9 SP2, 6.9 SP2 P1. The below are the sample screenshots for some of the Archer versions where you could see the User Group order issue persist.
Archer 6.9 Image description
Archer 6.9 P1 Image description
Archer 6.9 SP2 Image description
The RSA engineering investigated this issue (ARCHER-114547) and identified this as a defect. The root cause is that while refactoring dual pan selector in manage group, Sorting logic was missed.
The RSA engineering team has a fix version in the Archer 6.9 SP2 P2 (18.104.22.168) version.