rsaarcher is required to be changed to RSAarcher, this will not matter when opening archer itself, it will always redirect to the one mentioned in IIS but it will matter with the deep links.
Stop the IIS (from the Stop button or by writing in the cmd:
Go to the default website, right-click on rsaarcher, Manage Application, and then Advanced settings. You will find a physical path and a Virtual path, we need to change the Virtual path.
If you tried to change it, it is disabled and cannot be changed. So it can be done through the cmd.
Run the cmd as an administrator and type:
appcmd set APP “Default Web Site/rsaarcher” -path:/RSAarcher
appcmd set APP “Default Web Site/rsaarcher/api” -path:/RSAarcher/api
appcmd set APP “Default Web Site/rsaarcher/platformapi” -path:/RSAarcher/platformapi
appcmd set APP “Default Web Site/rsaarcher/contentapi” -path:/RSAarcher/contentapi
appcmd set APP “Default Web Site/rsaarcher/mobileapi” -path:/RSAarcher/mobileapi
The previous step is assuming that you are having rsaarcher below Default Web Site in your IIS structure.
Now start the IIS (from the Start button or by writing in the cmd:
Close and re-open the IIS.
Repeat the second step, and you should find it is now named RSAarcher and the Virtual path is now updated to RSAarcher (with no change happening to the physical path).
Go to the Archer Control Panel > Instance > Web tab, and update the URL by writing RSAarcher instead of rsaarcher and then press on Save.
Now try accessing archer, you should find in the URL it is redirecting to RSAarcher, not rsaarcher.