The Notification functionality of the Training and Awareness feature in RSA Archer GRC enables administrators to construct and deliver training and awareness notifications to any users and groups. Training and awareness notifications are organized as campaigns with one or more events. Campaigns support the coordination of three event types:
- Presentation: Events allow information to be broadcast to users or groups using email or prompts at logon. Recipients of presentation events are not required to acknowledge receiving the event or respond to the content of the event. Presentation events represent a passive form of communication.
- Acceptance: Events extend presentation events to require action from the recipient. These events are presented to users or groups as a prompt when they log on to RSA Archer GRC. Users receiving an acceptance event are required to accept or decline the event.
- Quiz: Events enable administrators to test knowledge of the users. These events are presented to users as a prompt when they log on to RSA Archer GRC. A quiz event is a method for determining that a user or group received or accepted a trigger, and that they have a complete understanding of the required reading.
The following elements are specific to notifications generated from Training and Awareness Campaigns.
Custom text or specified pre-built content from any application or questionnaire to which a user has ownership rights. The notification content of a Training and Awareness Campaign event includes a static text introduction, dynamic content placeholders for a trigger, and a static text closing.
Acceptance and Quiz events have reminders. Presentation events are sent only once.
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