Overview
This activity driven course will guide new Archer users in navigating the user interface, entering records, completing assigned workflow tasks, searching, reporting, and customizing the interface. The skills learned during this foundational course can be generalized to a client specific environment.
Audience
• RSA Customers
• RSA Partners
• RSA Internal Staff
Duration
1 Day (ILT)
Prerequisite Knowledge/Skills
Students should have basic computer skills but no previous Archer expertise is required
Course Objectives
Upon successful completion of this course, participants should be able to:
• Navigate the Archer user interface
• Use applications to enter and modify records
• Interact with tasks and workflows to complete job functions
• Use search tools to retrieve information
• Create and update reports and charts
• Build personal dashboards
• Leverage system-level and community-level user resources
Course Outline
Introduction
Login and navigation
Using tasks to edit records
Working with records
Adding records using quick links
Managing workspaces
Dashboard home pages
Workflows
Searches
Reports and charts
Good practices
