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Access Denied to Downloads
I am trying to download the windows server agent 7.4.4 and I get access denied as show in screenshot. I tried several browsers and computers. I was able previously to download earlier versions and appliance. I am not sure what happened.
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Thank you for the response. The issue was resolved shortly after my post. I did not have access to the portal. Access was granted to community.securid.com. Below is the response I received from support. They were very quick to resolve.
I have granted you access to the community portal which is "community.securid.com", so now you will be able to download.
Before login, try new browser>clear cache and cookies>open new incognito window>login and download.
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Hi @JasonW,
Please provide the URL you are trying to access and we can investigate.
Thanks
Mohit Verman
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Thank you for the response. The issue was resolved shortly after my post. I did not have access to the portal. Access was granted to community.securid.com. Below is the response I received from support. They were very quick to resolve.
I have granted you access to the community portal which is "community.securid.com", so now you will be able to download.
Before login, try new browser>clear cache and cookies>open new incognito window>login and download.
