Error creating a support case

[zabry]

Dear RSA Team,

I cannot create a new Support Case. I got an error message, complaining about the fact that the "Subject" field is not correct.

Obviously, I filled in the Subject field with relevant info.

Thanks for help 

rgds

Piotr

[EricaChalfin]

@zabry,

Thank you for letting us know that you are having an issue opening a support case through our online portal. I've moved your post to the Community Support forum where it will be seen by the team that can assist you.

[zabry]

Hi, 

We are 3 weeks later and no improvement. Not good.

[EricaChalfin]

@zabry,

Let me get someone from the correct team to review this for you.

[MohitVerman]

Hi @zabry,

We are investigating on this stuff and have raised case with the vendor as well. Once we get some valuable information, we will be sharing the same.

Thanks

Mohit Verman