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  • How do I change my password and security questions on RSA Link?
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AdamBryer
AdamBryer Beginner
Beginner
‎2020-07-15 06:30 AM
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How do I change my password and security questions on RSA Link?

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I don't see a way to change my password or security questions once I am logged in. Clicking my avatar gives lots of options but not change password or change security questions. 

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_EricaChalfin
Employee (Retired) _EricaChalfin Employee (Retired)
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‎2020-07-15 09:32 AM
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Adam Bryer‌,

 

Great questions! To reset the password for your RSA Link account, follow the steps in 000035225 - How do I reset the password for my RSA Link account? 

 

The Self-Service Console does not allow you to reset your security questions.  I am happy to clear your current answers so you can create new answers if you'd like.  Let me know and I can take care of that for you (see https://community.rsa.com/docs/DOC-79083 for more information).

 

 

Regards,

Erica

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_EricaChalfin
Employee (Retired) _EricaChalfin Employee (Retired)
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‎2020-07-15 09:32 AM
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Adam Bryer‌,

 

Great questions! To reset the password for your RSA Link account, follow the steps in 000035225 - How do I reset the password for my RSA Link account? 

 

The Self-Service Console does not allow you to reset your security questions.  I am happy to clear your current answers so you can create new answers if you'd like.  Let me know and I can take care of that for you (see https://community.rsa.com/docs/DOC-79083 for more information).

 

 

Regards,

Erica

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AdamBryer
AdamBryer Beginner
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In response to _EricaChalfin
‎2020-07-15 09:52 AM
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Erica: Thank you for the information. Please clear the answers to my security questions. Thank you. -Adam B

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_EricaChalfin
Employee (Retired) _EricaChalfin Employee (Retired)
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In response to AdamBryer
‎2020-07-15 10:06 AM
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Adam Bryer‌,

 

Your answers have been cleared.

 

Regards,

Erica

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AdamBryer
AdamBryer Beginner
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In response to _EricaChalfin
‎2020-07-15 11:19 AM
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Thank you very much!

 

Adam Bryer, IT Compliance

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