No permission to open a case

[Jean_Theobald]

Hello,

I have an anccess denied when I want to open a case:

Could you please review my permissions and allow me to raise cases?

Thanks

Jean T.

[MohitVerman · Accepted solution]

Hi @Jean_Theobald,

The appropriate access is granted. Please check.

Thanks

Mohit

[Jean_Theobald]

Hi @MohitVerman ,

Appreciate, it is working!

Thanks.

Have a good day.

Jean

[Jean_Theobald]

Sorry, but now I do not have appropriate product listed:

Could you please help me?

I need to open a case for SecurID Authentication Manager 8.6

Thanks

[CarrieBanman]

I am also getting this error

[jlorenz]

same problem here