Not able to create a new support case

[IrisChan]

When creating a new case, for the required field "*RSA Product Set", no option could be chosen from, except "None". So, resulting that I am not able to create a new case

[MohitVerman · Accepted solution]

Hi @IrisChan,

Sorry for the inconvenience. Can you try now.

Thanks

Mohit

[IrisChan · Accepted solution]

Thanks admin, I could choose for the option now.

[jlim23]

Same issue here for me.  Please let me know what you need from me so it can be resolved.