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Announcements

RSA Customer Advisory: Authentication Manager 8.7 P3

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  • Re: our old license credential for RSA community is not working
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UnityAdmin
UnityAdmin Contributor
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‎2022-02-08 06:15 AM
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our old license credential for RSA community is not working

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Hi Team,

Post upgradation of securID community upgrade in RSA community we are not able to login with our old license credential, we are not sure why, can you please help us in setting up the credential again asap, we have urgent requirement where we need to reach to raise a support case but to login issue it is impacting our business deliverability.

Need immediate resolution.

Thanks 

Unity Admin

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IanStaines
Moderator IanStaines Moderator
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‎2022-02-09 02:08 PM
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This is the RSA Access Manager discussion group and is not being monitored actively as the product has reached end of life.

I will try to move the post to an active discussion group. 

View solution in original post

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IanStaines
Moderator IanStaines Moderator
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‎2022-02-09 02:08 PM
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Jump to solution

This is the RSA Access Manager discussion group and is not being monitored actively as the product has reached end of life.

I will try to move the post to an active discussion group. 

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PranitKumbhar
PranitKumbhar New Contributor
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‎2022-02-10 10:45 AM
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Hi @IanStaines I am having the same issue and cannot open a new case on the portal mentioned in the existing website where we used to open cases. Can you please help me here?

 

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IanStaines
Moderator IanStaines Moderator
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‎2022-02-10 12:56 PM
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I am not the best person to assist you.  I will see if someone else responds.

In general in order to be able to assist you we need to know what product you are trying to open a case against.

Ensure you are using the correct website for your product.  

  • SecurID Community Portal: https://community.securid.com/
  • NetWitness Community: https://community.netwitness.com/
  • Archer Community: https://archerirm.community 
  • Outseer New wesbite: https://outseer.force.com/outseervision/s/

 

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  Looking for another product? Try one of the other communities below.
      • Archer Community
      • NetWitness Community
      • Outseer Vision
 
 
 
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