Re-register doesn't work - Email is already registered

[JulianHager]

Hello,

my current account hasn't the status as RSA Link partner, so I tried to re-register my Account as RSA Link partner, as described in the following document: 000035296 - How can I re-register as a customer or partner on RSA Link? 

Entering my email I got the notifcation displayed that my email is already registered for RSA Link (Shown in the attached Screenshot).

How can my account be updated that I get the RSA Link Partner Access? Is there a way to delete my account and I register a new one?

Thank you in advance!

Kindly,

Julian Hager

[_EricaChalfin]

Julian Hager‌,

I resolved an issue with your account. Please go to https://community.rsa.com/register and try again.  

Regards,

Erica

[_EricaChalfin]

Julian Hager‌,

Please confirm that you are now successfully registered.

Regards,

Erica

[JulianHager]

The re-registration with the contract number of my company worked but I still have no access to the Case Management or Links like the following https://community.rsa.com/community/products/archer-grc/archer-customer-partner-community/platform/67

A second re-registration isn't possible, due to the same message as in the initial screenshot.

Regards,

Julian

[_EricaChalfin]

Email sent.