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Community Support Forum

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  • Unable to access Archer Solution and use cases
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RanaBakshi
RanaBakshi New Contributor
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‎2022-02-16 08:29 AM
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Unable to access Archer Solution and use cases

Jump to solution

Hi Team,
 I am unable to access Archer solutions and use cases links in the community. Please provide me the link. 

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braydengreen
Administrator braydengreen Administrator
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‎2022-02-16 02:35 PM
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Hi @RanaBakshi 

I'm sorry about the confusion.  In order to better serve you as a customer the RSA Link website has been split into product specific communities, as previously teased and officially announced here.  That separation has officially taken place, and while you will still have access to this community and are welcome here in the SecurID Community, you will find that Archer specific content has moved over to their community which you can find at www.archerirm.community. 

You won't need to create a new profile or anything over there, just go ahead and login and I believe that you'll need to create a new password, but don't quote me on that. 

You should have received an email inviting you to that new community, but in case that didn't get over to you and you need that, reach out to your account manager for additional help or find out how to contact Archer Support here .

Let me know if I can do anything else for you, and have a great day!

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braydengreen
Administrator braydengreen Administrator
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‎2022-02-16 02:35 PM
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Jump to solution

Hi @RanaBakshi 

I'm sorry about the confusion.  In order to better serve you as a customer the RSA Link website has been split into product specific communities, as previously teased and officially announced here.  That separation has officially taken place, and while you will still have access to this community and are welcome here in the SecurID Community, you will find that Archer specific content has moved over to their community which you can find at www.archerirm.community. 

You won't need to create a new profile or anything over there, just go ahead and login and I believe that you'll need to create a new password, but don't quote me on that. 

You should have received an email inviting you to that new community, but in case that didn't get over to you and you need that, reach out to your account manager for additional help or find out how to contact Archer Support here .

Let me know if I can do anything else for you, and have a great day!

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  Looking for another product? Try one of the other communities below.
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