Unable to access download or create new support case

[_SChadwick]

Good Morning,

I am currently unable to access downloads for SecurID Authentication Manager or Agents nor able to open a support case.

I get the following error when trying to access these:

https://community.securid.com/t5/securid-authentication-manager/tkb-p/authentication-manager-downloads

https://community.securid.com/t5/custom/page/page-id/error?error=403&referer=choose-support-case-type

I would appreciate any help you could offer.

Many thanks

[MohitVerman]

Hi @_SChadwick,

Sorry for the inconvenience. Can you please try now and respond.

Thanks!

[braydengreen · Accepted solution]

Hi @_SChadwick ,

Just following up, 

Were you able to get your problems resolved or are they still occuring?

If your problems are resolved can you please let us know, and if your problem persists you can contact SecurID support using this article https://community.securid.com/t5/getting-started/frequently-asked-questions-about-the-securid-community/ta-p/564365 and they will get back to you shortly.

Thanks!